Loading...

I'm

Esther Ofuru

Technical Support, Certified Customer Success Specialist, Cloud & DevOps, Lead Generation Expert
Download CV
Play Video

5

Years

of working experience as a certified customer support specialist & technical support

I bring 5 years of hands-on experience as a Certified Customer Support Specialist & Technical Support Professional. My background reflects strong problem-solving skills, clear communication, and a proven ability to deliver exceptional support experiences for clients and users.

Customer Support Expertise

Clear Communication

Problem-Solving Skills

Read More
Happy Clients

200

“I am dedicated to providing reliable solutions, clear communication, and professional support to ensure clients receive the best possible experience.”

Projects Completed

88

“Successfully completed multiple client support and technical troubleshooting projects, ensuring timely resolution, improved customer satisfaction, and seamless service delivery.”

Skills & Experience

“Experienced customer and technical support specialist with strong skills in troubleshooting, communication, and client satisfaction.”

My Skills

Customer Support
95%
Technical Troubleshooting
95%
Communication Skills
95%
Problem Solving
98%
CRM & Ticketing Systems (Zendesk, Freshdesk, ServiceNow)
95%
Remote Support Tools (TeamViewer, AnyDesk, RDP)
85%
Customer Support

2023 - 2025

Gamma Data Analytics
Technical Support Specialist

2022 - 2023

DeJ Radiography Services
Analytical Support

2021 - 2022

Alchemy Services Inc
Lead Generation Specialist

2021 - 2022

Alchemy Services Inc
Customer Support Specialist Certified

2024 - 2025

LinkedIn Learning
Asana Workflow Specialist

2024 - 2024

Asana Academy
IT & Technical Support

2022 - 2023

Digital Witch
B.Agric

2013 - 2019

University of Port Harcourt

My Services

Customer Support Solutions

Start from $10
Delivering responsive and empathetic support to ensure client satisfaction and smooth service experiences.

Technical Troubleshooting & Remote Assistance

Start from $10
Diagnosing and resolving hardware, software, and network issues using advanced tools like TeamViewer, AnyDesk, and RDP.

CRM & Ticketing System Management

Start from $10
Managing customer interactions, support tickets, and workflows through platforms like Zendesk, Freshdesk, and ServiceNow.

Documentation & Knowledge Base Development

Start from $10
Creating clear, user-friendly FAQs, guides, and documentation to improve self-service and reduce support requests.

My Projects

  • All Projects
  • UI/UX Design
  • Graphic Design

Team Members

Full Name
Designer
Full Name
Designer
Full Name
Designer

Testimonial

Let's Work Together

My office:

Remote


Call me:

+234 810 175 7718


Mail me:

estherchoice2021@gmail.com


Follow me:

The contact form is currently inactive. Get a functional and working contact form with Ajax & PHP in a few minutes. Just copy and paste the files, add a little code and you're done. Download Now.

© Your Site Name, All Right Reserved.
Designed By HTML Codex
Distributed By: ThemeWagon